Customer support is Blue Star E&E’s number one priority, and the company is fully committed to delivering a world-class customer experience. Trust and reliability are the topmost heritage value of a Company, from which Customers are always being benefited.

Journey of ‘Enriched Customer Experience’ with focus on Customer Satisfaction & ensuring quality Service is standing out key strength of the company.

Value-Added Support

Blue Star E&E delivers a world-class customer experience by offering calibration services across the product range and in all the regions to meet individual needs. The company offers a comprehensive calibration portfolio for testing machines and instruments, with calibration services accredited by NABL. Blue Star E&E’s service engineers and associates are factory trained and are equipped with the skills and instruments required to complete jobs within committed timelines. With years of experience in service across the country, the company takes pride in its superior service quality.

Blue Star E&E offers different types of support for repairing and maintaining testing machines viz.

  • After-sales technical support
  • Annual maintenance contracts
  • Repair, spares, and services
  • Technical consultation for specific inspection needs
  • Refurbishment & Upgradation

Blue Star E&E fulfills retrofitting requirements of testing machines by replacing or upgrading required components. The company provides compatibility with the latest standards in a cost-effective manner, resulting in improved efficiency and performance.

Service Quality is being ensured with a focus on Turn Around Time for each customer complaint.

To ensure quick & effective service, Blue Star E&E has been built with advanced & Digital Service infrastructure including Service Management systems, Mobile Apps & Associates Performance management. Customer engagement with Customer Satisfaction measurement is the prime focus to provide best-in-class service support.

Global Partners

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