Customer support is Blue Star E&E’s number one priority, and the company is fully committed to delivering a world-class customer experience. Trust and reliability are the topmost heritage value of the Company, from which Customers are always being benefited.

System & Process improvisation with Digital Service Transformation is a key focus for bringing more transparency in Service Operation for Customers of Blue Star E&E.

Value-Added Support

Blue Star E&E provides a world-class customer experience by understanding individual needs and offers calibration services across the product range in all regions. We offer a comprehensive calibration portfolio for non-destructive testing systems and instruments. Blue Star E&E’s service engineers and associates are factory trained and are equipped with the skills and instruments required to close jobs within committed timelines. With years of experience serving across the country, we take pride in our superior service quality.

  • Blue Star E&E offers support for repairing and maintaining non-destructive systems.
  • After-sales technical/application support maintenance contracts
  • Repair, spares and services
  • Technical consultation for specific testing needs

Refurbishment & Upgradation

  • Blue Star E&E fulfills retrofitting requirements of non-destructive testing systems by replacing or upgrading required components. We provide compatibility with the latest standards in a cost-effective manner to attain improved efficiency and system performance.
  • Service Quality is being ensured with the best-in-class System of Complaint Management. Turn Around Time is tracked for each service call with hierarchy mapping to control the same. Mobile Apps are being used for ensuring on-site service updates.
  • WhatsApp facility is provided for Customers to reach out to Company officials for any service support. Each Customer chat is being dealt with topmost urgency & closure is tracked from Company headquarter.

Global Partners

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