Customer support is Blue Star E&E’s number one priority, and the company is fully committed to delivering a world-class customer experience. Trust and reliability are the topmost heritage value of the Company, from which Customers are always being benefited.

Blue Star E&E has always worked towards providing value-added solutions, rather than just products. The company’s value enhancement lies in its abilities of requirement analysis of the customer, selection of the most suitable solution, proper installation and service support.”

Value-Added Support

Blue Star E&E is amongst TOP rated companies in the C-Sat score for providing Data Security Services. Service Quality is primarily focused on monitoring Turn Around Time, Customer Satisfaction Index through Service Quality Team.

  • With Pre- and post-sales consultancy, Blue Star E&E offers a wide range of customized solutions & Professional Services.
  • 24x7x365 support architecture with central warehousing for spares along with Trained & Expert Product Specialist, Product & Solution Heads benefiting the Customers for staying connected for product lifecycle.
  • Customer portfolio is being managed by providing Installation, commissioning/ training, etc. Service offerings/Segmentation are provided in line with the Customer’s need. Presence in all major cities for a prompt response.
  • Advance replacements for critical installations are also being arranged by understanding Customer urgencies.
  • With domain specialization in delivering functionally rich, easy-to-deploy e-security payment solutions, the company also has the expertise in delivering mission-critical data protection solutions as per customer requirements.

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